PACO-MICHELLE ATWOOD
PROFESSIONAL RESUME
SKILLS & QUALIFICATIONS
Specialized training and experience in writing Standard Operating Procedures (SOP's), Consistent Operating Guidelines (COG's), and other instructional materials;
Attentive to details crucial for maintaining efficacy and compliance in controlled and/or non-conventional workplaces;
Strong inter-personal communication skills and adaptability for working with a diverse range of personalities;
Organizational instincts and flexibility necessary for managing change and multi-tasked responsibilities, either in team-based environments or producing results independently;
Experienced with, both, PC and Macintosh operating systems:
- Microsoft Office, Access, FileMaker Pro, Visio 2000, Adobe Acrobat
- Documentum: Environmental Data Mgt Systems (EDMS), EDM Teams & EDM Quality
- PhotoShop, DreamWeaver, Fireworks, Sound Forge, Publisher
Bilingual: English/Spanish
WORK EXPERIENCE
VISUAL DATA SPECIALIST - Google/Randstad - (June 2010 - Present)
- Quality Control all stages within tool application:
- Launch computer tools and capture data with exceptional quality and accuracy
- Key metadata data entry and other information as requested with high accuracy
- Identify critical problems with images
- Validate content for accuracy & provide feedback and suggestions for improving application tools
- Make outbound calls to verify data (Spanish translation support)
- QC review and processing of electronic images and metadata for OCR & rendering:
- Visual and comparative review of scanned images
- Documenting and/or reporting discrepancies and inconsistencies from policy standards
DATA INTEGRITY SPECIALIST - LexisNexis/Randstad - (Oct 2008 - May 2010)
- Daily sub-processes and Internal/External customer request data processing:
- File & Serve User-Interface (UI) site coverage (real-time data processing)
- Email & FTP data case loads
- External vendor communications and database upkeep (data conversion requests)
- Data cleansing, in compliance with regular and dynamic data standards
- Troubleshooting & Corrective/Preventative Action communication and follow up, including:
- Database query and Internet research
- Direct communication with Regional Project Managers (RPM's) and designated POC's
QUALITY ASSURANCE TECH / DMS COORDINATOR - Amgen Corporation - (Aug 2002 - Jul 2008)
- Corporate audits and Regulatory agencies inspections support (i.e. FDA, EMEA)
- Document Management Services (DMS) and general support to Clinical Quality Systems:
- Electronic records and data management: scanning, OCR, and data(base) cleansing
- Indexing and archiving original GMP records (on-site and off-site coordination)
- Controlled document processing, tracking and retrieval (Validation & Lot Release)
- Records retention/destruction (implementation initiatives & on-going support)
- Risk Management & Business Continuity: inventory reports, site-wide drills, desktop exercises
- Assistance in on-going development of new Quality Business Systems and implementation of Global Systems alignment initiatives:
- Identifying and benchmarking areas for streamlined workflow & lean business processes
- Coordinating and facilitating efforts for more effective team communication and functionality
- Creation and ownership of Consistent Operating Guidelines, SOP's, and electronic templates
- Training, workload distribution, and oversight of contracted employees & temp staff as needed
- Perform real-time database queries, investigative searches throughout the course of new systems roll-out/testing of newly installed systems and integrated data.
PROJECT DEVELOPMENT & MARKETING CONSULTANT - iConcepts LLC - (Jan 2002 - Apr 2002)
- Develop theme, format, and marketing strategies for new website projects
- Produce website content, including but not limited to:
- Writing feature articles and editing news streamlined news stories that required Internet & field research
- Recruiting talent, conducting interviews, and supervising photo shoots
- Create layout designs and construct webpages as new content added/updated
- Initiate contact and follow up with vendors and potential advertisers
- Meet regularly with company owner and technical engineer(s): progress reports / new marketing developments
SENIOR SECRETARY- Providence Health Systems Foundation/Randstad - (Aug 2001 - Jan 2002)
- Major event coordinating assistance
- Communication liaison between steering committee and Senior Event Coordinator
- Auction events support and donation solicitation
PRODUCTION SUPERVISOR - Internet Live LLC - (Jan 2001 - May 2001)
- Set design, construction coordination & supervision to completion
- Responsible for overall management and supervision of studio facilities:
- Talent management, schedule-planning, staff & crew supervision (8-15 people)
- Payroll, administrative records & receipts, and other Human Resources issues
- Oversee successful completion of daily broadcasts, including:
- Show format & script development, casting and directing
- Post-production supervision, graphic design review and approval
- Working directly with technical supervisor and engineers throughout editing processes
- Acting as liaison between crew/staff and upper management
EXECUTIVE ASST/DIRECTOR OF CREATIVE DEVELOPMENT - Voice Media Inc - (Sep 2000 - Jan 2001)
- Executive and administrative support, including but not limited to:
- Booking and managing talent for national conventions local expo events
- Writing, editing, and proofing marketing materials & promo packets
- Travel arrangements, meetings, and appointment scheduling
- New product development and implementation:
- Extensive Internet research and pitch presentation for executive project development meetings
- Creative input & execution of marketing strategies